“Debbie, Debbie, did they tell you?” were the first words he said to me. “Are you the one who did it? Did they call you? I told them to call you
Continue ReadingIt’s one of my favorite things to do at work, and it only comes once a month. And sometimes, a month even has to be skipped. But when it comes,
Continue ReadingI let out a silent sigh and exhaled slowly so the sound was imperceptible to the caller on the phone. It was her again and she was calling once more
Continue ReadingOkay, okay, we’ve been talking about it for the past few weeks so I’ll just come out and say it. Here are my picks for the top five glass industry
Continue ReadingIt really is the most elusive of qualities. It can’t be taught, yet it isn’t genetic either. So where do the qualities that make a great leader come from? And
Continue ReadingOver the course of the past week, I have learned some sadly amazing and horrific stories of loss as a result of the hurricane that walloped the Northeast last week.
Continue ReadingHappy New Year. Welcome to another year of things we can’t even imagine that haven’t happened yet. I guess that’s true every year, but last year was especially so. Some
Continue ReadingYou know, sometimes it takes a customer to remind you what you are doing wrong. And if you read this blog regularly you know I will do so when I
Continue ReadingIt seems like just minutes ago that the kids were heading back to school, the baseball play-offs were weeks away and Kim Kardashian was getting ready for a life of
Continue ReadingYup it’s Halloween. I just read how Halloween has now surpassed Christmas as the holiday for which people buy the most outdoor decorations. Sometimes I look at all the hoopla
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