The news earlier this week that Guardian Glass was raising prices on many of its product categories up to 40 percent was a stunner. But should it have been? I know, I know. I know what you are going to say. The Guardian of years past would not have done things this way—they wouldn’t have issued such a breath-taking letter. Except that’s precisely how they’ve been doing it for the past few decades. Long before our first online story about such increases in 2011, customers received price increase letters. The ten-day notice seems short, but I can’t imagine what length of time is “right” for such an increase. Please don’t… Read More »
