Displaying posts tagged with

“transportation”

The Game-Changer

The news earlier this week that Guardian Glass was raising prices on many of its product categories up to 40 percent was a stunner. But should it have been? I know, I know. I know what you are going to say. The Guardian of years past would not have done things this way—they wouldn’t have issued such a breath-taking letter. Except that’s precisely how they’ve been doing it for the past few decades. Long before our first online story about such increases in 2011, customers received price increase letters. The ten-day notice seems short, but I can’t imagine what length of time is “right” for such an increase. Please don’t… Read More »

Fear Itself

Fear and worry are difficult emotions. They are difficult to control and even harder to conquer. We have things we fear and things we worry about. Oh sure, the unknown and uncertainty are always in there, but otherwise they are usually personal things. Yet in business, there are collective fears and worries. I recently completed a small informal research study among our quietest group of readers—the primary manufacturers—about what keeps this group that starts with sand and ends with glass up at night. The answers may surprise you. I know the results surprised me. I guess that’s because I expected the answers to revolve around the manufacture of glass and… Read More »

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